Privacy Policy

Last updated: September 30, 2026

This Privacy Policy explains how Illiria Corp. ("ILLIRIA", "we", "us") collects, uses, and protects personal information when you visit illiria.co, book a call with us, or receive messages from us. We are a Canadian company, and we handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL).

1. Who this policy covers

This policy covers visitors to this website and the insurance agents, agencies, and brokerages who book calls with us or buy leads from us. It does not cover the consumers who request insurance information through our advertising. Those consumers receive their own privacy notice on the forms they complete.

2. Information we collect

Information you give us. When you book a call or contact us, we collect your name, email address, phone number, and any details you choose to share, such as your agency, the states you write in, the lead types you want, and your weekly volume.

Information collected automatically. When you visit the site, we and our service providers collect technical information such as your IP address, browser and device type, pages viewed, the page that referred you, and the date and time of your visit. We collect this with cookies, pixels, and similar technologies.

Information from advertising platforms. If you reach us through an ad, Meta or Google may share information with us about that ad interaction, such as the campaign you clicked.

3. How we use your information

To schedule, confirm, and hold your call, and to send reminders about it.
To talk with you about our lead generation services and prepare a proposal.
To deliver leads and support you if you become a customer.
To send you follow-up emails and text messages you have agreed to receive.
To measure and improve our website and advertising.
To comply with the law and protect our rights.

4. Cookies, pixels, and analytics

We use the following tools on this site:

Meta Pixel and Conversions API. These measure how our Facebook and Instagram ads perform and let us show ads to people who visited our site.
Google Analytics and Google Ads tags. These tell us how visitors use the site and which Google ads lead to booked calls.
GoHighLevel (LeadConnector). This runs our website, booking calendar, CRM, and messaging.

You can block or delete cookies in your browser settings. You can limit ad personalization through your Meta ad settings, your Google ad settings, and the Digital Advertising Alliance of Canada opt-out at youradchoices.ca. Blocking cookies may affect how parts of the site work.

5. Text messages and emails

If you give us your phone number and agree to receive text messages, we may text you about your booked call, reminders, and follow-ups about our services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive texts is not a condition of buying anything from us.

We send commercial emails and texts only with your consent, as CASL requires. Every commercial message identifies us and includes a way to unsubscribe, and we honor unsubscribe requests within 10 business days.

We do not sell, rent, or share your mobile phone number or text messaging consent with third parties or affiliates for their marketing or promotional purposes.

6. When we share information

We do not sell your personal information. We share it only with:

Service providers who help us run our business, such as GoHighLevel for our website, calendar, CRM, and messaging, Meta and Google for advertising and analytics, and email and SMS delivery providers. They may use your information only to provide services to us.
Legal and safety reasons, when required by law or to protect our rights, our customers, or others.
A business transfer, if we are involved in a merger, sale, or reorganization, subject to this policy.

7. Storage outside Canada

Some of our service providers store and process information in the United States and other countries. Information stored outside Canada is subject to the laws of those countries and may be accessible to their courts and authorities.

8. How long we keep information

We keep personal information only as long as we need it for the purposes above, or as long as the law requires. When we no longer need it, we delete or anonymize it.

9. How we protect information

We use reasonable administrative, technical, and physical safeguards, and we limit access to people who need it to do their jobs. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Your choices and rights

You can ask to see the personal information we hold about you, ask us to correct it, or withdraw your consent to our use of it, subject to legal and contractual limits. You can unsubscribe from emails with the link in any email, and from texts by replying STOP. To make any request, email us at the address below. We will respond within 30 days.

If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.

11. Children

This site is for licensed insurance professionals. It is not directed to anyone under 18, and we do not knowingly collect information from minors.

12. Changes to this policy

We may update this policy from time to time. We will post the new version on this page and change the date at the top.

13. Contact us

Questions or requests about your privacy go to our privacy officer:
Illiria Corp.
Email: [email protected]